Alienware AW620M Repair

If you are having difficulties with the mouse’s connectivity, please refer to the troubleshooting page for a delayed response.

The Alienware AW620M was released March 31, of 2023. It was created with the purpose of providing a comfortable gaming experience for right-handed-users. The Alienware AW620M is produced by Dell, an American technology company founded in 1984 in Round Rock, Texas.

To ensure optimal use the Alienware AW620M includes a 26,000 DPI sensor, 140 hours of battery life, 7 buttons you can program to your own preference, tactile grip zones, and customizable lighting. These features make the Alienware AW620M suitable for competitive and regular use.

There is a label on the bottom which contains information about the mouse, including its model. The mouse has a right-hand-focused asymmetrical design. It is both wired and wireless and can be identified by the USB-C port at the front of the mouse. The Alienware logo is on the top of the mouse. On the bottom of the mouse, there is a sensor in the center and an on/off switch to its right. When looking at repair information, ensure you are looking at the correct device to make sure you are using proper repair methods and don’t cause further repair issues.

• Width: 3.1 in (7.9 cm)
• Depth: 5.2 in (13.2 cm)
• Height: 1.6 in (4.1 cm)
• Weight: 3.52 oz (99 g)
• Orientation: right-handed
• Color: Dark Side of the Moon (black), Lunar Light (white)

• Buttons: 7
• Connectivity Technology: wireless, wired
• Connectivity: 1 x USB - 4 pin USB Type A
• Interface: USB, 2.4 GHz
• Movement Resolution: 26000 dpi

• Technology: Lithium polymer
• Run time: 140 hours

• Software Included: Alienware Command Center
• OS Required: Windows 10 or later

Source: Dell Technologies Alienware Wireless Gaming Mouse - AW620M

Dell Usage and Troubleshooting Guide

PC Mag AW620M Review

Techaeris Alienware AW620M Review