Factory reset isn’t working

So I’ve tried to factory reset my Sony wh-1000 xm4 but it won’t actually do it. I hold it over 7 seconds and nothing. Is there a way around it?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0