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Repair, disassembly, and troubleshooting information for the Xbox Series X, Microsoft's 4K gaming console. The Xbox Series X was released alongside its companion console, the Xbox Series S, on November 10th, 2020.

Why won't my drive spin?

Some time back, can't remember how long ago, my disk drive just stopped spinning disks. It takes them, it ejects them, it just doesn't do anything else. I've opened up the drive and the Xbox 3 times. I've cleaned the lens, I've checked for debris, I've checked to see if there was some kind of damage, nothing has worked. Do I just need to take it to a shop? Here's the rub there, how do I know they'll have the Series X disk drive and not the One X's drive? They sit different in the case and id assume they have some kind of processing difference. Do I send it into Microsoft for the $300? Genuinely !#^&@@ off beyond comprehension because there were no warning signs, it just died.

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Hi!

In your case, I would just replace the disk drive for a new one.

Guide: Xbox Series X Optical Drive Replacement - iFixit Repair Guide

Please be aware that you always need to transfer your original PCB/Disk drive board to the new drive!

I don't think the Xbox One X drive will fit the Xbox Series X.

You can always bring it to a local repair shop or the Microsoft to do it for you.

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