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Repair and disassembly information for Google's Pixel 6 smartphone, released in October 2021. Identified by model number GB7N6 and G9S9B16.

Dropped phone doesn't turn on unless connected to USB

Hello,

Just dropped my phone on the floor, it went black and wasn't turning on. After I connected it to USB, Google logo appeared on the screen, blinked 3 times and it booted normally. The second I disconnect USB, it goes black and unresponsive again.

I assume there's no power output from the battery?
When the phone is on (with USB), I can see the battery charge and charging icon, so it's not completely disconnected.

1. Should I try to check the battery connection?
2. If connection looks good, does it make sense to try to replace the battery?

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Hi @jackjones43148

Best option is to open the phone and check if the battery flex cable is just loose/disconnected or if there's some other obvious damage.

Here's the ifixit Google Pixel 6 repair guide that will help.

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thank you!

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jack jones crwdns2934231:0crwdne2934231:0
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