Headset won't charge or turn on

Question

Sony WH-1000XM3

Repair and disassembly information for Sony WH-1000XM3 wireless noise-cancelling over-ear headphones.

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Grant Vrban Brown @grantvrbanbrown

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crwdns2931729:0crwdne2931729:0: masiku 6 agoKho 17, 2025

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Headset won't charge or turn on

I dropped my headphones and broke the headband on the right earcup. Was able to to reassemble the head band and the headset worked for a while but now it won't turn on or charge anymore. The wire in the headset is kinked but I'm not sure if that's the cause

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crwdns2944067:02crwdne2944067:0:

That is quite normal for those wired to be kinked a little. I believe it could be that your battery connection got dislodged or other components of the motherboard in the cups broke off. Do you have a photo of the disassembled earcups?

crwdns2934271:0masiku 6 agoKho 17, 2025crwdnd2934271:0 honakrisi crwdne2934271:0

It was actually some wires touching in the left ear cup. Found a a guide that fixed it

crwdns2934271:0masiku 5 agoKho 18, 2025crwdnd2934271:0 Grant Vrban Brown crwdne2934271:0

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crwdns2933313:01crwdne2933313:0

That is quite normal for those wired to be kinked a little. I believe it could be that your battery connection got dislodged or other components of the motherboard in the cups broke off. Do you have a photo of the disassembled earcups? — honakrisi
It was actually some wires touching in the left ear cup. Found a a guide that fixed it — Grant Vrban Brown