Won't load past the splash screen

Question

Steam Deck

Repair, disassembly, and troubleshooting information for the Steam Deck with LCD display, a handheld gaming console made by Valve, released on February 25, 2022. Identified by model number 1010.

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Porkchop @porkchop60046

crwdns2934065:0crwdne2934065:0: 1

crwdns2931729:0crwdne2931729:0: Kul 21, 2025

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Won't load past the splash screen

All of a sudden my steam deck wont load past the splash screen. I have tried the recovery image and loading from the bios. It used to load 1 out of 10 tries. When I used the recovery image it worked once until it went to sleep.

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Have you attempted to try using it while it is charging to rule out any battery issue?

crwdns2934271:0Kul 21, 2025crwdnd2934271:0 Jacob Mehnert crwdne2934271:0

Yes, i can load into the bios but, when i try to get into the OS it get stuck at the splash screen.

crwdns2934271:0Kul 22, 2025crwdnd2934271:0 Porkchop crwdne2934271:0

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Have you attempted to try using it while it is charging to rule out any battery issue? — Jacob Mehnert
Yes, i can load into the bios but, when i try to get into the OS it get stuck at the splash screen. — Porkchop