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The smaller, economical version of Samsung's tenth flagship Galaxy phone, released in February 2019. Shipped with Android 9.0 (Pie).

Samsung s10e device went off and it's not coming ON again

Was on Instagram, the phone freezed and went off and it's not coming on ever since. It tries to reboot and goes off again

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Hi,

Here’s a link to the droid guy website:

https://thedroidguy.com/what-to-do-if-yo...

There’s a good explanation of what steps you can take to try and get your device up and running again.

Hope this helps

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Hello!

my first thought would be some sort of power issue. I'd recommend attempting to either connect the phone to a charger and then try doing things, or to replace the battery.

Failing that however, it's most likely a software issue. There's guides on how to fix that, but you will lose the data that's on your phone.

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