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The larger version of Samsung's flagship phone, the Galaxy S8+. Released in April 2017.

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Why can't I hear a caller without using the speaker?

I cannot hear the caller but the caller can here my on my Samsung 8 Plus cell phone. What happened and how can this be fixed?

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The top speaker near the selfie camera may have broken over time. Odd, but it is probably easy to replace once you have the replacement part.

Edit: I put microphone instead of speaker

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Right idea, but don't you mean the top speaker rather than the top microphone? Here are instructions for replacing it.

https://www.nadiemellamagallina.com/en/m...

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Thank you both!

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