Computer recognizes the speaker but won't charge

Question

Bose SoundLink Color

The Bose SoundLink Color is a Bluetooth speaker, designed as a more affordable and portable alternative to the SoundLink Mini.

crwdns2934065:0crwdne2934065:0: 1

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will make the charging sound when plugged in then make the unplugged sound shortly after

I'm thinking it's a battery problem, or something got damaged when it dropped (like fell from 3 feet dangling on the micro USB cable)

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crwdns2889612:0crwdne2889612:0 0

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@branm Are you trying to charge the speaker from a computer or power adapter? I would recommend trying to charge the speaker from a power adapter?

crwdns2934271:0Huk 16, 2023crwdnd2934271:0 Andrew S crwdne2934271:0

It applies just the same anywhere else. I just felt it was important to note that the computer can still recognize it.

crwdns2934271:0Huk 19, 2023crwdnd2934271:0 Bran M crwdne2934271:0

@branm Do you have a multimeter so we can measure the voltage of the battery?

crwdns2934271:0Huk 21, 2023crwdnd2934271:0 Andrew S crwdne2934271:0

@andrewsawesome Can try and find one

crwdns2934271:0Huk 21, 2023crwdnd2934271:0 Bran M crwdne2934271:0

@branm Are you trying to charge the speaker from a computer or power adapter? I would recommend trying to charge the speaker from a power adapter? — Andrew S
It applies just the same anywhere else. I just felt it was important to note that the computer can still recognize it. — Bran M
@branm Do you have a multimeter so we can measure the voltage of the battery? — Andrew S