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The HP Laptop 14-dk1022wm is a compact, budget-friendly device widely used by students and everyday professionals for school, work, and personal use. Released around 2020, this laptop combines an AMD Ryzen 3 3250U processor with Radeon Vega 3 graphics, 8 GB of RAM, and a 256 GB SSD, making it capable of handling common computing tasks such as web browsing, video streaming, and word processing. Its lightweight 14-inch design and long battery life make it a popular choice among college students seeking portability and reliability. However, due to its high usage and lower-cost materials, common problems such as broken hinges, battery wear, black-screen issues, and slow performance frequently occur. A dedicated repair page for this model is important because it will help users identify parts, follow repair instructions, and troubleshoot issues on their own—ultimately promoting device longevity and reducing electronic waste by keeping functional laptops in use rather than replaced.

Why don't my laptop backlight doesn't work?

Why don't my laptop backlight doesn't work?

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@gettzon first make sure that it really is only your backlight. A simple check for that would be to darken the room and turn the computer on. Then use a flashlight and angle the light at the screen on different areas. you might make out some shadows or see your desktop etc. IF so, you know it is your backlight.

The issue can be the LCD display itself (bad backlight stip) or it can be the backlight circuitry on your motherboard as well as a bad display cable adapter. You will have to check the voltages on the connector and see if you have power coming from your backlight driver. If yes, it is the display, if no it is the motherboard. Then we need to see a couple of GOOD pictures from both sides of the board; large and focused is best. That way we can try and assist you finding the issue with the board.

Get the maintenance and service guide for your computer from here

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