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Repair guides and disassembly information for the MacBook Pro 16'' released in November of 2019. Model A2141, EMC 3347.

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Internal screen doesn't work, external does

Hi,

My 2019 MacBook Pro internal screen doesn't work. The external screen does work and when connected the internal screen is not visible in the display options.

1/10 times when powering up the MacBook the internal screen does work, but MacBook hangs at apple logo. Seems the blacklight does work sometimes.

Disconnected the display connector inside already and did a reset.

Anyone?

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hello there,

not much can be deduced from your description except that the matrix does not work :-)

There are several options that should be checked, starting with checking the matrix with another working computer, checking the power circuit, display and backlight in the motherboard. However, everything is indicates that the signal tape of the matrix has been abrosed. You will find it under the macbook logo sticker. This can be soldered if the damage is superficial. If the tape has already been torn, unsettled, you will have to replace the matrix.

Alternatively, if You can't microsoldering a finding a proper repair service is good idea always.

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