How I know what the matter I cont charged

i have a bose bluetooth headset that i could not recharge and i dont know why the model n414255

sa:061391P608101344E

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0