New battery fitted .. charges and visible but won't operate on battery
Hi
Microsoft surface 2 Laptop battery replaced successfully. It is recognised and charges to 100% but as soon as I disconnect the power supply it shuts down. Have tried software fixes but I belive it is hardware.
crwdns2934109:0crwdne2934109:0
crwdns2944067:03crwdne2944067:0
Hi there
I replaced with the same make from Microsoft (https://www.laptop-battery.org.uk/laptop...) and with the right connector.
I checked both batteriers with a DC voltage meter and the original was 7.5v but the new one was 8.5v. Should that make a difference ?
Thanks
crwdns2934271:0crwdnd2934271:0 Craig Smyth crwdne2934271:0
Craig Smyth always double check your work to make sure nothing got missed. Check the connector and check the pins. Make sure there is no damage.
crwdns2934271:0crwdnd2934271:0 oldturkey03 crwdne2934271:0
Hi there
Thanks for the answer. I checked and double checked it. I was very careful and there was no damage and the pins were fine.
crwdns2934271:0crwdnd2934271:0 Craig Smyth crwdne2934271:0