The Fitbit Sense charger is suspect. We have been through 4 of them already. If you look at the bottom of the charger, you will see there are 4 little copper spring-loaded connectors. These attach to your watch back magnetically. While the magnets hold the charger body to your watch's back panel, the copper contacts protrude into the holes in the watch to provide the charge. Fitbit knows this is a recurring problem yet only offers to give customers a "discount" on yet another item. Other than cleaning the contacts as well as the openings on the back of the watch with alcohol on a Q-tip, there should be no maintenance. So with nothing left to lose and a dead watch, I dug a little deeper. I had some luck turning the charger with the copper contacts facing down, and using the slightest dab possible of superglue to get that one "sunken" to stay sticking up. I let the glue set up for several hours since it is such a delicate repair. It worked for a couple of weeks but the contact slid back down below the housing and failed again. So if you do venture into trying to fix it, and you do glue it, I suggest being very gentle in attaching it to the watch, and keep the contacts facing downward just for luck.
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Fitbit Sense instructions; To charge Sense:
Plug the charging cable into the USB port on your computer, a UL-certified USB wall charger, or another low-energy charging device.
Hold the other end of the charging cable near the port on the back of the watch until it attaches magnetically.
How do you know if your Fitbit sense is charging?
To check if your Fitbit is actually charging, for watches, tap its screen twice to turn the screen on temporarily. For trackers like the Inspire or Charge Series, tap the screen once to check its charging status. Your Fitbit shows the current battery level for a few seconds, then goes dark.
crwdns2934271:0crwdnd2934271:0 F Dryer crwdne2934271:0
I bought my mother a Fitbit sense, in May, of 2022. She did not regret it, so it will not charge, at all, do you know if it is a repair shop that can look at it?
crwdns2934271:0crwdnd2934271:0 latyniamtaylor crwdne2934271:0
If this is under warranty, call/email Fitbit for warranty service.
crwdns2934271:0crwdnd2934271:0 F Dryer crwdne2934271:0
my Sense watch is not charge
crwdns2934271:0crwdnd2934271:0 Hemant Vijay crwdne2934271:0
@hemantvijay Unfortunately, if your Fitbit is out of warranty, Fitbit does not repair them. Read followup comments below. However, there may be youtube videos of repairs by independent diyers and individuals offering help.
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