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In June 2017 Apple updated its 13" MacBook Air with a newer Broadwell Intel Core i5 processor, resulting in slightly increased performance and battery life.

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iFixit Battery no longer detected

I just installed a ifixit battery i purchased off amazon into a macbook air 2017.

https://www.amazon.com/dp/B07QPFD2TJ?psc...

It showed sold and shipped by ifixit so im assuming i got a good one.

I did the calibration instructions when i installed it and it seemed to be working great and had good run time. The problem I am having with it is after 3 days the battery is no longer detected by the laptop and just shuts off if i unplug the power.

When i first installed it it did show the battery information but now it shows no battery is even installed even after multiple SMC and PRAM resets. I also disconnected the battery and reconnected it which didnt help.

I did have the computer update from big sur 11.3 to 11.6.2 the next day. The teacher probably had it plugged in all day so i dont know if it happened right after the update.

Is there anything else I can try? Do I send the battery back to amazon or can i send it to ifixit for a replacement?

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What does your paperwork say? Source of the shipment. The seller of the battery needs to take ownership of the warranty if there is one.

Let’s get a better view of things, install this gem of an app! CoconutBattery take a snapshot of the apps main window and post it here for us to see Adding images to an existing question

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I added a photo to the top post. The box looked offical and the tracking number was provided by ifixit so im sure it ok.

When i first installed it and charged it after the discharging, it shows 1 cycle count .

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You’ll need to contact the iFixit store to get a replacement this battery is bad iFixit Customer Support Make sure to supply your documentation.

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