From my experience, this happened at least 5 times. Yes, 5 hard resets. However, the first 2 was 1yr ago and about 6months apart almost. The last 3 happened over the course of 2months up until yesterday.
I noticed that when I connect the system to an internet connection that tends to dump the system from time to time ie. Hotels, free wifi areas, city wifi, that's when it trips the system somehow.
I tested that recently at the hotel I'm staying at, where the system tripped the last 3 times. I had the system connected to my T-Mobile Hotspot and it was working superb as always. I left and came back and the system had auto connected to the hotel wifi and that's when it started tripping again. However all I had to do was turn the system off. I reconnect to my Hotspot and it's superb all night and the controllers was still paried. I then wake up this morning and the system was back on the hotel wifi and the controllers started tripping again and would connect. Just flash orange, blink blue then turn off.
So I notice for me and maybe you, it may be the internet connection interfering with the bt receiver on the system somehow or Idk honestly so, try a different wifi/hotspot source if you can't get it to work properly. If you don't have another then it's going to be constantly factory restting unfortunately. If you've figured out another way share it with me but this finally worked for me.
I've tried everything from every forum, YouTube, fb suggestion, for the last 1yr.
I hope this is informative and help others because it's very aggravating paying so much for somthing and somthing so small shuts down the entire system. Ie. #ControllerConnection
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Same thing happened to me after that damned update. Controller only connects in safe mode via usb. How are we gonna solve this problem ? 😫😫
crwdns2934271:0crwdnd2934271:0 iliassjabrani crwdne2934271:0
I’m also having the same issue since the update, any fixes would be appreciated.
crwdns2934271:0crwdnd2934271:0 Mikaela Fitzgerald crwdne2934271:0
How are all of ours doing this so recently? Has to be a bug right now.
My controller occasionally works after safe mode, then restart ps5, then it will work for like 30 seconds and then shut off and nothing.
crwdns2934271:0crwdnd2934271:0 Davis Blankenship crwdne2934271:0
I have exactly the same thing as you guys after the update. Nothing is fixing it and I've tried every reset option for the console and controller that I can find.
crwdns2934271:0crwdnd2934271:0 James Rhodes crwdne2934271:0
only solution i have found is to quickly turn off your wifi before the controller disconnects - it should reconnect after booting into safe mode and rebuilding the database, and if it doesn’t work after the initial reboot, reboot again and you should have about 20-30 seconds to get to settings and disconnect from the internet. hope this helps you too. not a great fix but it works.
crwdns2934271:0crwdnd2934271:0 Lily Cook crwdne2934271:0
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