Hi @go4glory
Can you hear OK on a call if you make a speakerphone call from the base station? Press the home speakerphone button on the base station and make a call. This is just to see if the problem is only in the phone or the base station as well.
Can you hear OK on a call if you press the speaker button on the phone? If you can then there may be a problem with the earpiece speaker.
Try pressing the phone’s Up arrow button a few times during a call and check if you can hear better. See p.19-20 of the user manual for the location of the keys and their functions
crwdns2934105:0crwdne2934105:0
crwdns2934113:0crwdne2934113:0
crwdns2915270:0crwdne2915270:0
crwdns2889612:0crwdne2889612:0
1