Changed the battery on my wife's 6s, and now she has "no service" mess
Changed the battery on my wife’s 6s (iFixit kit), and now she has “no service” message and can’t make or receive calls. Took phone to Target (where we bought the phones and set up our Consumer Cellular accounts, and Best Buy for a “geek support” visit, and both places told us you can’t replace the batteries in 6s phones, or you will lose service, and it can’t be reset. They both suggested getting new SE phones, that we need 5G, not 4g devices, as service providers (T-Mobile, our carrier) are no longer supplying signals to 3G or 4G devices like the iPhone 6s. I’m very frustrated, and trying to get an appointment at our local Apple store, for a Genius Bar appointment. Any help with this will be greatly appreciated.
crwdns2934109:0crwdne2934109:0