Stored music won't play, also cannot view library

My Bose 321 works for all sources except the stored music and library. Is this data lost forever or is there some way to fix it and keep all previously stored cd’s? I contacted Bose directly but they said they no longer service this product.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0:

Is stored music a sort of hard drive? I’m a bit confused as to how this works.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0