Element Roku TV has backlight and sounds but no picture.
I have a 65” Element Roku Tv E4SW6518RKU, that went black screen on us the other day and we have had no luck repairing it. The screen is black, but the backlights and audio are working fine. I have done the flashlight test and the backlights are fine. I have already replaced the Tcon board and the main board with replacements from eBay but have no idea how to test them to see if the new boards are even functional as they have not solved the problem. I have a multimeter and a kit to solder with if need be, but have no experience at all with the multimeter. I have tried the Roku device “remote reset” where you press a combination of buttons to restart the tv. I have unplugged and held the power button, Pressed the reset button on the tv etc. I am at the end of the line with what I can think of to do. If anyone could give and tips or advice on what to do next I would really appreciate it. It would be great to save this tv! Just a note: I know the top ribbon cable on the tcon board looks like it is not seated properly but it is definitely in there, I think the black line on the cable is just printed incorrectly. Thanks in advance!!
crwdns2934109:0crwdne2934109:0
crwdns2944067:02crwdne2944067:0
Hi ,
Just verifying that you've tried different input types i.e. coax, HDMI, AV, different input cables and signal sources e.g. dvd player to check if there are images on the screen as you didn't say?
Also can you view the TV menu screens OK?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
I have tried all of the things you listed. We cannot see the menus or anything at all on the screen. It is completely black save for the light from the back lights. When we push buttons on the remote though you hear sound as if you are clicking through the menu. Thanks!
crwdns2934271:0crwdnd2934271:0 Zachary Jones crwdne2934271:0