Why is "Channel up" on my TV remote jumping to channel 700 when press

Question

Philips Television

Repair guides and support for your Philips TV.

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David James @davidjames54831

crwdns2934065:0crwdne2934065:0: 13

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crwdns2931729:0crwdne2931729:0: Mha 11, 2020

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Why is "Channel up" on my TV remote jumping to channel 700 when press

Every time I press “channel up" it jumps to channel 700 (radio) regardless of what channel I start on. If I continue pressing it after that, it scans up as normal, until it reaches the first TV channel, and then it goes back to channel 70/ again. I have a 10 month old daughter, so I suspect she's pressed something on the remote. Everything else works fine.

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Hi,

What is the model number of the TV?

crwdns2934271:0Mha 12, 2020crwdnd2934271:0 jayeff crwdne2934271:0

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Carl Benham @carlbenham

crwdns2934065:0crwdne2934065:0: 103

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crwdns2931729:0crwdne2931729:0: Mha 23, 2020

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Click ‘List’ (the button symbol is three horizontal lines, kind of like a cheeseburger symbol). Change the setting in the drop down from ‘Antenna Radio Channels’ to ‘All Satellite Channels’

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Mandy Tee @mandytee crwdns2934065:0crwdne2934065:0: 37 1 · Answer 1 · 2023-11-19T01:10:36-07:00

Mandy Tee @mandytee

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crwdns2931729:0crwdne2931729:0: Huk 19, 2023

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I found an answer, on my Mum's TV remote there is a language button, pressing it brings up the word English on the TV, pressing OK brings up a menu that defines the channels for the channel up and down buttons. Who knew that was there! It is very well hidden.

Once I found it fixing it was simple.

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I've been pulling my hair out for weeks and you've only gone and sorted it for me, I would never have found that, worked 1st time, thank you so much Mandy.

crwdns2934271:0Huk 19, 2023crwdnd2934271:0 Gareth Hollingsworth crwdne2934271:0

It's a terrible design to put that menu item there, glad you are fixed now.

crwdns2934271:0Huk 19, 2023crwdnd2934271:0 Mandy Tee crwdne2934271:0

Thanks, you have given me the answer too

crwdns2934271:0N'w 4, 2023crwdnd2934271:0 alison scott crwdne2934271:0

Glad you are fixed too.

crwdns2934271:0N'w 20, 2023crwdnd2934271:0 Mandy Tee crwdne2934271:0

Thank you - one of life’s frustrations sorted 😎

crwdns2934271:0Yan 18, 2024crwdnd2934271:0 Mike Scarisbrick crwdne2934271:0

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Mike Whittall @mikewhittall crwdns2934065:0crwdne2934065:0: 25 1 · Answer 2 · 2022-01-04T13:36:13-07:00

Mike Whittall @mikewhittall

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crwdns2931729:0crwdne2931729:0: Sun 4, 2022

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Thanks this helped for my Sharp Aquos Smart android TV, I had the same. Whilst in a TV or radio channel press MTS > language displays e.g. English > press ok then hit < left or right > until you see “all channels” at the top of the panel.

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I have a Toshiba TV SUAZBe3DB and I have the same issue. Any tip please?

crwdns2934271:0Nhl 25, 2023crwdnd2934271:0 Alex di Martino crwdne2934271:0

I also have a toshiba and have the same issue, please help!

crwdns2934271:0Nhl 27, 2023crwdnd2934271:0 Eddyble crwdne2934271:0

I also have a Toshiba TV (only 2 months old) that's decided to do this, it's going through the window if I can't sort this, any help would be massively appreciated

crwdns2934271:0Huk 18, 2023crwdnd2934271:0 Gareth Hollingsworth crwdne2934271:0

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