crwdns2933423:0crwdne2933423:0

{A1989 / EMC3214}—Released in July 2018, the 13" MacBook Pro features quad-core i5 and i7 processors and Intel Iris Plus integrated graphics.

crwdns2934591:0198crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Bluetooth problem, no longer detected in system information

I have a problem with Bluetooth. The hardware is no longer available in the system information. It says “no information found”. Wifi works fine. I brought the Mac (A1502) to Apple. They did not bother to open it. They ran a test tried to reinstall the OS and then told me that they did not know if a repair was possible so they gave me two rather strange options: 1. Wait for a software update so the Bluetooth might be magically reappearing or 2. Buy a new logic board. They did not bother resetting the SMC or NVRAM or trashing the bluetooth.plist(s). Anyone has a solution, the good old times of buying a new Broadcomm Wifi/Bluetooth card are gone and I hate using a dongle.

The MacBook Pro is model A1989.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934057:0crwdne2934057:0

You’ll need to inspect the BT/WiFi chip and the antenna connections.

Block Image

Follow this guide to get the bottom off MacBook Pro 13" Touch Bar 2018 Lower Case Replacement

If you see something off post a picture so we can see Adding images to an existing question

crwdns2886500:0iFixitcrwdne2886500:0

crwdns2930805:0crwdne2930805:0

Adding images to an existing question

crwdns2934079:0crwdne2934079:0

crwdns2937585:0crwdne2937585:0

2 - 5 minutes

crwdns2886500:0MacBook Pro 13" Touch Bar 2018 Lower Casecrwdne2886500:0

crwdns2930805:0crwdne2930805:0

MacBook Pro 13" Touch Bar 2018 Lower Case Replacement

crwdns2934079:0crwdne2934079:0

crwdns2937801:0crwdne2937801:0

5 - 15 minutes

crwdns2934105:0crwdne2934105:0

crwdns2889612:0crwdne2889612:0 1
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

marcus crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 2

crwdns2936753:030crwdne2936753:0 2

crwdns2942667:0crwdne2942667:0 142