when I'm making /receiving phone calls can't hear the person.

Question

Samsung Galaxy S9+

The larger version of Samsung's flagship phone. Released March 2018.

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Like the subject says, if I make a call or answer a call, I can not hear the person . They hear me but I don't hear them.

If I put the call on speaker phone it works fine, I hear them they hear me.

None of the “experts" on here even UNDERSTAND THE PROBLEM, let alone offer a solution…

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score 0 · Answer 1 · 2020-07-15T16:50:00-07:00

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6

1

crwdns2933897:0crwdne2933897:0

It sounds like a bad ear-speaker or a ear-speaker mash obstructed, try to clean the mash first and if it does not work replace the ear speaker.

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crwdns2947414:01crwdne2947414:0:

I'll check it out, I know it's an obvious thing but the thing is brand new. I'll update.

crwdns2934271:0Maw 15, 2020crwdnd2934271:0 Larry Andrews crwdne2934271:0