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Western Digital My Passport Drive. USB 3.0 Portable External Hard Drive.

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SSD corrupt and making a clicking sound

My WD SSD Passport 1 TB is no longer accessible its not showing up, its no longer initialised when I try to it shows fatal error and its making a clicking noise on start up (weird as it is a SSD ) I have tried all kinds of scan tools and I have tried Kali but that just showed " /on " not supported error I have nearly 400 GB of data on it Please help

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I've never heard of a external SSD making a clicking noise!

Can you give us your exact model info for the drive it should be on the case.

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It is a WD SSD My Passport 1TB

here is the link to WD shop it has all the specs on it https://shop.westerndigital.com/products...

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Firstly inform u that ssd is solid state drive so there is no machenical parts for moving so there imposible any ckicking sound.

Only a hdd drive cause of making sound of defeated product. It mean your druve is a Hdd drive not a ssd.

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The reason I had asked you to supply more details as WD offered similar case designs between the HDD and SSD models so its very easy to mistake them.

HDD’s have moving parts and one of the parts it has is a head brake which holds the head arm from its rest position, its often the part you hear that makes a clicking noise.

Block Image

SSD’s have no moving parts which could be a source for a clicking noise. Which is why I am very puzzled as I can’t explain the source of the sound.

Block Image

In any case these drives cases are often welded so getting them open tends to damage the case permanently and if you’re not careful you can damage the internals for either drive type.

A mechanical HDD drive assembly as I’ve shown needs a clean room to open and service as dust in the air can destroy the head and disk surfaces.Basically its not serviceable by you or even me! A SSD might be repairable if a part can be identified as being damaged. But these tiny parts are not really viable and in some cases custom. So sadly they too are often not repairable.

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Ticking is often a sign of an overload condition that causes the power supply to turn off, restart, then turn off again. The small capacitor appears to be part of the main feedback path for regulation. The entire circuit can miss operate if there is a problem with that capacitor if it is in the feedback path


I have a portable SSD drive and it recently failed. It now makes a clicking sound (about 18 times) when provided power.


SSD drives are very fragile when it comes to power spikes and sudden power loss. They are best suited for use in laptops where the laptops battery protects them from these issues.

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