Installed new battery, now sound doesn't work

Question

Motorola Moto Z Force Droid

The Motorola Moto Z Force (XT1650) is an Android smartphone developed by Motorola. It also is known as the Moto Z Force for markets outside the US and has been available since July 2016.

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Shelley Jones @ferret13sj

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crwdns2931729:0crwdne2931729:0: Kul 11, 2020

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Installed new battery, now sound doesn't work

I ordered and installed a new battery. Now the sound doesn’t work. Is there a connector near the display connector that I might have knocked loose? Any help would be much appreciated before I open the phone up again.

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I went back in and couldn't see any connectors for the speaker/earpiece. It's just sitting there on the back of the display laughing at me. I finally found some earpods that fit the adapter and I can hear sound through those and make phone calls. Help! What could I possibly have done to my speaker?

crwdns2934271:0Kul 11, 2020crwdnd2934271:0 Shelley Jones crwdne2934271:0

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I went back in and couldn't see any connectors for the speaker/earpiece. It's just sitting there on the back of the display laughing at me. I finally found some earpods that fit the adapter and I can hear sound through those and make phone calls. Help! What could I possibly have done to my speaker? — Shelley Jones

Motorola Moto Z Force Droid

Installed new battery, now sound doesn't work

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