Battery says low even with new full battery

Hi thought this was the best place to ask i have a ps4 controller i bought that wouldn’t stay on CUH-ZCT1U model looks brand new i figured easy buy new battery, so i purchased one put it in does same thing it comes on connects then immediately says low battery turns off, it will work plugged in no problems i also have charged the original and the replacement battery in that controller then took them out put in another controller battery works fine so i’ve cancelled out the battery, the cord or charging port have also tried reset button to no luck unpairing and re-pairing with console and other console have also tried communicate over bluetooth and Usb, I feel like its something that reads the battery level on the controller main board i’m interested to know if anyone has any knowledge why this happens or if theres a way to fix it beside replacing that board i’ve done many repairs but never seen something like this

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