Why won't the touch screen work unless plugged into power supply

Question

HP ElitePad 900

A sturdy tablet designed by HP for business and government use.

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Touch screen won't work unless plugged into power supply

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I’m assuming that the device works on battery normally aside from the touchscreen, right?

crwdns2934271:0Sun 5, 2020crwdnd2934271:0 Alec M crwdne2934271:0

I’m assuming that the device works on battery normally aside from the touchscreen, right? — Alec M

Casper Visser @casssietje crwdns2934065:0crwdne2934065:0: 25 KZN B.V. 2 · Answer 1 · 2020-01-05T17:19:06-07:00

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Maybe there is a problem with your internal power supply (battery & wiring).

Check if your battery connector is still properly in place. If yes, you maybe have a damaged or old battery.

It could be that your battery reached the end of it’s life, and it’s not able to deliver enough power to get the screen to work.

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