7.9 inch display / Model A1432 / Available in black or white / Announced October 23rd, 2012 / 16, 32, or 64 GB capacity

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Cannot reset - don't have previous owner details

I bought the iPad second-hand. When I purchased it the store told me that I just need to reset via iTunes, however, I does not work. It is locked by the previous owner’s iCloud account. When I went back to the store they were unwilling to assist me and wanted to charge me to change the motherboard to a new one so that I can use the device. This quote was more than I paid for the iPad! Please assist - how can I use the reset it? I have an iCloud account but will not do it as it is not the same account that the iPad is locked with…

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Simply put, there’s no way to unlock it. Without the previous owner account details your iPad is a paperweight. An unlocked logic board would be the only way out as the shop already informed you.


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Wayne Bellingan crwdns2893898:0crwdne2893898:0

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