The phone continues to try and power itself off

Question

iPhone 6s Plus

Repair information and guides for the iPhone 6S Plus that was released on September 25, 2015. Model A1687, A1634

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Rachel Kelley @iphonefanatik

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crwdns2931729:0crwdne2931729:0: Maw 20, 2019

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The phone continues to try and power itself off

I bought a 6s plus, and it will randomly try to shut itself off……any suggestions?

I also meant to add that I did replace the battery, and it goes to the actual power off screen, where you would swipe to power it off or hit the X to cancel. It doesn't actually power off. My apologies to anyone who answered, I am new and didn't realize people actually helped, I will definitely be using this more often, as I have been teaching myself everything since I started, when iPhones were first invented.

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Ben @benjamen50

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Mtwo Perform

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crwdns2931729:0crwdne2931729:0: Maw 21, 2019

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If the phone is working with random shut downs it usually is a bad battery on this one. Try getting it replaced and see how it goes.

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I apologize that it took me so long to reply to your answers.....I am new to using the question and answer forum portion of this site, or any site for that matter, I didn't realize people actually helped!! This is wonderful, because I pretty much teach myself everything, and have no one to bounce questions off of, so this is going to help me so much, as I am starting my own business in my home town.

Anyhow, back to business, lol........so I forgot to mention, I did already replace the battery, so I was wondering if you thought maybe trying to replace the power button flex cable would be the next best option? @arbaman @mayer

crwdns2934271:0Mha 22, 2019crwdnd2934271:0 Rachel Kelley crwdne2934271:0

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I apologize that it took me so long to reply to your answers.....I am new to using the question and answer forum portion of this site, or any site for that matter, I didn't realize people actually helped!! This is wonderful, because I pretty much teach myself everything, and have no one to bounce questions off of, so this is going to help me so much, as I am starting my own business in my home town.

Anyhow, back to business, lol........so I forgot to mention, I did already replace the battery, so I was wondering if you thought maybe trying to replace the power button flex cable would be the next best option? @arbaman @mayer — Rachel Kelley

score 3 · Answer 1 · 2019-07-21T00:08:02-07:00

arbaman @arbaman

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crwdns2931729:0crwdne2931729:0: Maw 21, 2019

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Maybe a worn out battery, check the info you can get from settings/battery, if it’s in a bad state you would see a low capacity percentage and a service battery notice.

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@benjamen50 50 seconds late ;)

crwdns2934271:0Maw 21, 2019crwdnd2934271:0 arbaman crwdne2934271:0

How telling her how to test it on PC or Mac?

crwdns2934271:0Maw 21, 2019crwdnd2934271:0 mayer crwdne2934271:0

@mayer If it's a battery issue as it seems from behavior, it would be marked by iOs itself as service battery, not much need for further confirmation if we already have 2 matches.

crwdns2934271:0Maw 21, 2019crwdnd2934271:0 arbaman crwdne2934271:0

I forgot to add that I already did a battery replacement, sorry guys, and also, sorry for the late reply, I didn't realize people actually helped you on here, I have been teaching myself everything and could definitely use some helpful hints from experts!! @mayer

crwdns2934271:0Mha 8, 2019crwdnd2934271:0 Rachel Kelley crwdne2934271:0

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[deleted] @deleted62053 crwdns2934065:0crwdne2934065:0: 150 8 5 · Answer 2 · 2019-08-22T17:17:15-07:00

[deleted] @deleted62053

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crwdns2931729:0crwdne2931729:0: Mha 22, 2019

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All other answers are good too, I would suggest to check if your case is holding down the power button. I’ve experienced this issue on an android phone in the past.

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I definitely tried that hun, but thanks!!

crwdns2934271:0Mha 22, 2019crwdnd2934271:0 Rachel Kelley crwdne2934271:0

@iphonefanatik Ok!

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iPhone 6s Plus

The phone continues to try and power itself off

Update (07/20/2019)

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