crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2861143:0crwdne2861143:0

Model A1285 / 8 or 16 GB capacity

crwdns2934591:0206crwdne2934591:0 crwdns2934593:0crwdne2934593:0

crwdns2933897:0crwdne2933897:0

iPod won't sync with iTunes because "required file cannot be found"

I’m trying to load photos onto my iPod (and I have done this before) but during a sync iTunes quit unexpectedly, deleted all my photos in the process, and now will not put them and a few new ones on because it doesn’t have “the required file”. (Nothing to do with space!) Additionally, when I try to open the Photos application when it’s not connected, the iPod crashes and restarts. Can you help me?

Thank you!

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934221:0crwdne2934221:0
crwdns2931211:0crwdne2931211:0 crwdns2931215:0crwdne2931215:0 crwdns2934225:0crwdne2934225:0
crwdns2934051:0crwdne2934051:0

crwdns2933897:0crwdne2933897:0

Hi Maya, I would suggest you either to use another PC to test out or perform factory reset or recovery.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 1

crwdns2942205:01crwdne2942205:0:

Thanks, Augustine! I'll try that before restoring my iPod.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Maya N crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 0

crwdns2936753:030crwdne2936753:0 2

crwdns2942667:0crwdne2942667:0 77