won't download and play movies

Question

ZTE Phone

Repair guides for feature cell phones manufactured by ZTE. This category is for phones not using an Android or Windows operating system.

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JIM B. @jimb36101

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1

crwdns2931729:0crwdne2931729:0: Mud 7, 2018

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won't download and play movies

I had an old ZTE Zmax Pro for 1 yr and never had any download issues. I just bought a new ZTE Blade and I can download apps from google play & 3rd party dwnloaders but it won't download any shows/movies. It will show it in the downloader but sometimes quits about 50% thru or go all the way then when I select it I get a "can't play file". I've tried many diff other vplayr apps or dwnlr apps & nothing. Can u help????

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crwdns2942205:01crwdne2942205:0:

Hi @JIM B.

Try starting the phone in safe mode, download a movie and then try to play it.

If it works this way a downloaded app is the cause of the problem.

The trick is to find out which one!

crwdns2934271:0Mud 7, 2018crwdnd2934271:0 jayeff crwdne2934271:0

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crwdns2933313:01crwdne2933313:0

Hi @JIM B.

Try starting the phone in safe mode, download a movie and then try to play it.

If it works this way a downloaded app is the cause of the problem.

The trick is to find out which one! — jayeff