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Model: HX9300 Series The Philps Sonicare DiamondClean Series can be identified by its model family number: HX9300. All HX93xx models are the same toothbrush. The third and fourth number determines the contents of the box. The numbers after the slash (/) determine the color of the handle.

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HX9360 can't turn on

I measure the battery about 3.8V.(F1 /R6 point).So I think the battery is fine.

But I push the button can't turn on it.But put into the cup can charge the battery.

So how do I to check the board or more action?

thanks

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swat1230 your voltage maybe fine but it is not a good indication of your battery being okay. It is possible that your battery simply does not hold enough charge to supply the demand. I'd start with a new battery first, then re-evaluate. Check your switch circuitry etc. with your multimeter.

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I'm having the same problem. Have you fixed it?

Thanks!

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I have also checked the switch circuitry, which is fine. Additionally I have also connected an external power supply with 3.8V. Unfortunately it didn't helped.

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