Why isn't my SNES classic controller port being recognized

I recently booted up my SNES and the 1st controller port is not being recognized and I can not navigate menus.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0

crwdns2944067:02crwdne2944067:0:

Notorious B.I.G Boss you've checked the other controller as well as the port? Checked for corrosion etc?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Controller port 2 is functional and the malfunctioning port does not have any corrosion.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

crwdns2934285:0crwdne2934285:0