My dvd plays but there's no picture

Question

Gateway 600YG2

The Gateway-600YG2 has an Intel® Pentium 4™-M CPU with 512 MB 266 MHz DDR-PC-2100 SDRAM standard. This laptop also has an optional wireless card installed by the factory.

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Linda Moore @lindamoore

crwdns2934065:0crwdne2934065:0: 1

crwdns2931729:0crwdne2931729:0: N'w 17, 2017

crwdns2933897:0crwdne2933897:0

My dvd plays but there's no picture

how to show get the picture to show up

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crwdns2934109:0crwdne2934109:0

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crwdns2942205:01crwdne2942205:0

Hi,

What OS is installed in the laptop?

Have DVDs worked OK before on this laptop?

If not have you got a DVD drive installed or a CD-ROM drive installed? Check the drive's plastic cover to see what it says.

If so have you tried another DVD to see if it works OK?

Do you get sound when the DVD plays?

Does the DVD drive work OK when you insert a data disc, (CD or DVD)?

crwdns2934271:0N'w 18, 2017crwdnd2934271:0 jayeff crwdne2934271:0

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crwdns2933313:01crwdne2933313:0

Hi,

What OS is installed in the laptop?

Have DVDs worked OK before on this laptop?

If not have you got a DVD drive installed or a CD-ROM drive installed? Check the drive's plastic cover to see what it says.

If so have you tried another DVD to see if it works OK?

Do you get sound when the DVD plays?

Does the DVD drive work OK when you insert a data disc, (CD or DVD)? — jayeff