USB ports on left works. right side won't work at all not even chargin

Question

HP 2000-2d22DX

Released in November 2013, this model of the HP 2000 series is the perfect device for those on a budget, but don't want to sacrifice performance.

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USB ports on left works. But right side ports won't work at all not even to charge nothing happens when I plug into it

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score 1 · Answer 1 · 2017-12-05T19:43:20-07:00

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the 2 ports on the right are connected to the motherboard with a ribbon, you will need to check if the ribbon is connected properly.

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score 1 · Answer 2 · 2017-12-05T20:43:26-07:00

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Good day, visually inspect on the usb ports for and dent or shorted pins.

If all is good, proceed to the next step to check the usb board connected to the mainboard.

there might be fuse, check if it is not blown.

and also follow djdannyrock suggestion to check if the LVDS cable is connected properly.

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