Lid refuses to come off and when plugged in there is no sound
I got this as a gift 2 months ago. I set up the processor based on the instructions then plugged it in...the processor did not work at all.
Now I am trying to pull down the machine and the LID is stuck and will not move even though I have tried turning it both clockwise and anti-clockwise.
PLEASE HELP
crwdns2934109:0crwdne2934109:0