Can't do a hard reset

Question

Acer Iconia One 7

The Acer Iconia One 7 is a tablet released on April 2014. The Iconia One 7 is a compact package full of media fun. With a bigger-than-phablet display that is both clear and colorful, you get speedy response and hours of battery life to keep things going. We’ve also included our Kids Center platform with lots of cool kid’s stuff that parents can control.

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Tim Unrau @timunrau

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crwdns2931729:0crwdne2931729:0: Mha 13, 2017

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Can't do a hard reset

Hi everyone.

I have a acer iconia one 7 tablet and want to do a hard reset because my daughter forgot the pass code. However when I go through the motions of the hard reset the tablet only shows "fastboot mode". If anyone knows why this happens or what I'm doing wrong, I would really appreciate it. Thanks

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