My problem was that during the TV/remote setup/config (Settings -> Equipment Control -> Manage Equipment -> Change TV) the only option that worked with the power and mute button wouldn’t work with the volume button. Volume up would not work at all, but the volume down would trigger the “AnyView Cast“ option for my HiSense TV.
I tired everything mentioned in this thread. The only thing that worked for me is this.
Take out the batteries from the Remote, Unplug Fire TV from the HDMI and power source and leave it off for 20 seconds. Plug the Fire TV back (HDMI and Power Source). Wait for the Fire TV device to boot. Once on the home screen, put the batteries back in the remote and press the Home button for 10 seconds (disregard the shortcut menu) your remote LED (top right) will now start blinking.
Wait for the blinking to stop and go to Settings -> Equipment Control -> Manage Equipment -> Change TV.
I followed the same configuration steps again but this time one of the combinations finally worked.
Now everything on my remote works.
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I'm experiencing the same issue, Melissa. at 20 on regular TV, my Samsung TV is quite loud. watching a movie now using Amazon firestick, we have the volume at 50 and we can just barely hear it. if I find a real answer, I promise I will share. It's very frustrating!
crwdns2934271:0crwdnd2934271:0 Leigh Myers crwdne2934271:0
Thxx helped me
crwdns2934271:0crwdnd2934271:0 Amrita Malhotra crwdne2934271:0
Everything else works but my volume button
crwdns2934271:0crwdnd2934271:0 Michelle M crwdne2934271:0
Thanks so much it worked for me.
crwdns2934271:0crwdnd2934271:0 Gloria McCray-Watson crwdne2934271:0