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Why aren't apps responding

Apps stopped responding and then it quit. Wouldn't turn on even after being charged. It sat for a week, recharged it but took about 10-15 min for any apps to respond. Then worked so I did virus scan and cleaned it. Worked for an hour, quit again, charged it and still it won't turn on

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crwdns2947414:01crwdne2947414:0:

Linda this is not good and you are unhappy about it. I can not think of anything else with your comments other than a bad battery. I have also herd of strange things happening when you have no room left it is full of songs and pictures like that. Here is a utube to show you how to replace the battery "https://www.youtube.com/watch?v=2vSTIBkl...

good luck.

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