Can't hear caller on either phone
have 2 phones. can't hear callers after answering, but they hear me. all connections seem good.
crwdns2934109:0crwdne2934109:0
have 2 phones. can't hear callers after answering, but they hear me. all connections seem good.
crwdns2934109:0crwdne2934109:0
Does the phone have a mute button? It should reset after hanging up the call, but see if it might be stuck. I assume this happens with both handsets, correct? That renders the mute button idea a long shot, but have a look. Also, does the base station have a mute button? If that's on, that could cause this.
Otherwise it sounds like the base station has the problem, and it's probably difficult or impossible to fix.
crwdns2934105:0crwdne2934105:0
crwdns2936751:024crwdne2936751:0 4
crwdns2936753:07crwdne2936753:0 25
crwdns2936753:030crwdne2936753:0 78
crwdns2942667:0crwdne2942667:0 10,203
Nope, it wasn't a mute matter. But I ended up calling AT&T and after about an hour a woman on the phone who sounded Filipina cleared the issue up remotely by rebooting my modem. Now everything is fine with both units. Thanks for your input.
crwdns2934271:0crwdnd2934271:0 John Willis crwdne2934271:0