Hi,
This is what the EdgeCraft corporation (makers of your sharpener) have to say about replacement stones.
Used in a household setting, the abrasives will last for many, many years without need for repair or replacement. If the abrasives need replacement, you may send the sharpener back to EdgeCraft and, for a nominal fee, EdgeCraft will replace the abrasives, clean and lubricate the sharpener and ship it back in almost new condition. The abrasives, however, should last a very long time with normal household use.
Here is their contact details
CUSTOMER SERVICE
1-800-342-3255
Hopefully this is of some help.
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crwdns2944067:05crwdne2944067:0
I have a 300 and a blade come loose and fell out. Question: how do I open the unit without all falling out? I tried placinthe blade in, but was unsuccessful due to the magnetic pull.
crwdns2934271:0crwdnd2934271:0 Russell kusama crwdne2934271:0
had the same problem with mine, turned it upside down, took the screws out, removed 2 bolts that hold hone assembly to motor, had to use a razor knife between magnet and blade, once I got it loose was able to super glue it back in place, mine's an old one, had it since 2004, can't find good info for replacement parts
crwdns2934271:0crwdnd2934271:0 Joe Lujan crwdne2934271:0
I just had the same problem with my 300. I did the same thing as the 2nd commenter did (including the super glue) but one of my coarse hones is missing. This seems to be a common problem with this model.
I sometimes see these sharpeners at thrift stores. I guess next time I'll buy one for backup parts as the Chef's Choice site doesn't offer them as replacement parts.
crwdns2934271:0crwdnd2934271:0 Brad Albom crwdne2934271:0
I had the same exact situation as you. They told me that they discontinued replacing of the stones when Covid started. And suggested I buy a new one and these are not inexpensive. They offered me like a 25% off or something I just was so disappointed.
They also suggested going on eBay to see if I could get any of the parts and try to do it myself. Chef's choice does not replace the stones themselves. It was another company and I don't remember the name but researching I did find them but they would not service
directly and they wouldn't help.
crwdns2934271:0crwdnd2934271:0 L.C Riordan crwdne2934271:0
Great to know other people have the same problem as I but whom can I connect with to have a solution. Re a person that can repair my chefchoice model 120
crwdns2934271:0crwdnd2934271:0 MICHELINE VILLENEUVE crwdne2934271:0