crwdns2934065:0crwdne2934065:0: 49
2
1
My phone just suddenly stopped working then froze after this it would not turn on, I tried to reboot it and charge it nothing works and this phone was purchased 2 weeks ago.
crwdns2934109:0crwdne2934109:0
crwdns2934065:0crwdne2934065:0: 21.2crwdns2936485:0crwdne2936485:0
5
19
70
If it's only two weeks old there is no point in trying to repair it yourself, get it repaired or replaced under warranty from a Samsung store, as this is more than likely a manufacturing fault. :-)
crwdns2934105:0crwdne2934105:0
crwdns2934065:0crwdne2934065:0: 23
2
Hold the power & vol down button for about 10 seconds; the phone should restart & be slow; restart again & it should be as good as new.
crwdns2934105:0crwdne2934105:0
crwdns2936751:024crwdne2936751:0 0
crwdns2936753:07crwdne2936753:0 0
crwdns2936753:030crwdne2936753:0 5
crwdns2942667:0crwdne2942667:0 1,161
crwdns2944067:02crwdne2944067:0
What was the battery level when it froze?
crwdns2934271:0crwdnd2934271:0 Ann crwdne2934271:0
if it was purchased two weeks ago then return it, it is probably a manufacturer defect
crwdns2934271:0crwdnd2934271:0 echow2001 crwdne2934271:0