phone calls can't hear me but I hear them
My iPhone 6 Plus works great! Nothing wrong until recently, no one can hear me on the other end of a phone call! I hear them perfectly fine. FaceTime video and audio work. It seems if the person I'm trying to call doesn't have an iPhone, I can't talk to them except text. I can record my self with a video and message. I tried switching with another person's SIM card. Still had trouble. When it first started, the person on the other end only heard static. Now they hear nothing, not even background noise. Help! What piece do I need to reconnect or replace!
crwdns2934109:0crwdne2934109:0
Can you confirm you can do voice memo / voice record and hear the recording?
crwdns2934271:0crwdnd2934271:0 Ben crwdne2934271:0
Yes. Sorry that's what I meant when saying "record myself with video and message"
crwdns2934271:0crwdnd2934271:0 pauldouzat crwdne2934271:0
Only when my mom calls I can her her but she can’t hear me why’
crwdns2934271:0crwdnd2934271:0 Lisa Broadney crwdne2934271:0
Cant hear my sister
crwdns2934271:0crwdnd2934271:0 kittykatie419 crwdne2934271:0
Okay when you make a call you have a screen that has a "mute" "keypad" "speaker" "add call" "Facetime" and "contacts" buttons available. Check to make sure your mute button is not on. The best way to check this is to make a call and put your "speaker" on if the "mute" button and the speaker button look the same when you turn on your "speaker" then tap the "mute" button and it should turn off the mute function of the phone
crwdns2934271:0crwdnd2934271:0 Christopher McNeil crwdne2934271:0