The back cover fell off and won't click back in place

Question

Fitbit Charge HR

Repair information for the Fitbit Charge HR. Released in January of 2015. Model numbers: FB405BKS (small) and FB405BKL (large).

crwdns2934065:0crwdne2934065:0: 1

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The back cover fell off of my Fitbit and the small button for the display also fell out. Is this repairable?

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Same thing happened to my Fitbit. The back fell off and the small button is gone. I cannot get a display.

crwdns2934271:0Mha 22, 2016crwdnd2934271:0 Marsha Jones crwdne2934271:0

Same thing happened to my Fitbit. The back fell off and the small button is gone. I cannot get a display. — Marsha Jones

STANLEY DEAN PARKER @stanleydea12951 crwdns2934065:0crwdne2934065:0: 7 2 · Answer 1 · 2016-08-23T04:35:58-07:00

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If it's new the company should honor it and You should be able to send it back, get a new one, from either the store or the company...

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