Camera not working in camera app, but working in facetime and snapchat
So the camera is just black in the camera app, but works fine in other apps that utilize the camera.
Force closing the app, hard reset, and restore of the phone has been tried. Any other ideas?
Update (01/25/2017)
Full reset worked, by doing it via the phone.
I suspect that the fault lies in the back-up the customer had on their computer.
crwdns2934109:0crwdne2934109:0
crwdns2944067:05crwdne2944067:0
Do you have any other apps that use the back camera that work?
crwdns2934271:0crwdnd2934271:0 Ben crwdne2934271:0
Yes. Snapchat works fine, for both front and back
crwdns2934271:0crwdnd2934271:0 Sonnicham crwdne2934271:0
maybe not enough storage, so couldn't take photos any more.
crwdns2934271:0crwdnd2934271:0 loucy cusin crwdne2934271:0
Hav you tried closing all applications down that may be using he camera? if you dont know how to do this double click the home button and swipe upwards to close the apps, then try the camera?
crwdns2934271:0crwdnd2934271:0 Ryan crwdne2934271:0
The phone has 25 GB avaliable so unfortunately not. Tried closing everything else, but no luck
crwdns2934271:0crwdnd2934271:0 Sonnicham crwdne2934271:0