This hard reset may help (WARNING THIS WILL DELETE ALL YOUR DATA)
How to hard reset:
Power off your phone
Push and hold volume UP+power key until you'll see the Alcatel logo on screen
Select your language by pressing the power key
Select "wipe data/factory reset" with volume keys and press the power key to confirm this
Select "yes - delete all user data" with volume keys and press power key to confirm this
Wait until the format ends
Press the power key to reboot the phone
Wait until the phone restarts
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my idol 3 keeps shutting of when i turn it back on it doesnt make it through the startup and shuts back offf???????????????????????
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