Why won't my device's battery charge when it is plugged in?

I would assume that the internal battery is damaged or old, and wont hold a charge. If the battery is in state of needing replaced then your device may not even turn on.

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My battery is new & I noticed this morning when plugging in to wall socket....it actually notified it will not charge while turned on. I am currently waiting for replacement unit because of recall.

crwdns2934271:0Dzi 30, 2021crwdnd2934271:0 Debra Martinez crwdne2934271:0

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My battery is new & I noticed this morning when plugging in to wall socket....it actually notified it will not charge while turned on. I am currently waiting for replacement unit because of recall. — Debra Martinez

Claire Bergeron @clairebergeron crwdns2934065:0crwdne2934065:0: 1 · Answer 1 · 2021-04-30T09:15:00-07:00

Claire Bergeron @clairebergeron

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crwdns2931729:0crwdne2931729:0: Dzi 30, 2021

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i have just replaced my tablet with a new battery and it is only charging 5%. what is wrong?

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Verizon Ellipsis Jetpack MHS800L

Why won't my device's battery charge when it is plugged in?

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