My Alcatel one touch won't power off.
I have tried to hard reset it. It will turn on but it freezes up when it gets to the metro ps . None of the buttons work ,an it won't power off either. I don't no what else to do.
crwdns2934109:0crwdne2934109:0
crwdns2947414:01crwdne2947414:0
This is my first Alcatel one touch phone, and I've only had it about a month.
crwdns2934271:0crwdnd2934271:0 melissa crwdne2934271:0