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The Nintendo 3DS XL 2015, marketed as the New Nintendo 3DS XL, was released October 11, 2014 in Japan and February 13, 2015 in North America.

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How can I get one of the buttons moving freely again?

When I try to press the ‘A’ button it is extremely stiff, as if it is frozen. I can’t get any response on the 3DS.

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Do you mean that the button is jammed, or that it's not responding when pressed? (Either of these solutions can be found on the troubleshooting guide.)

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