crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2861143:0crwdne2861143:0

Released May of 2014. The Motorola Moto E is also known as the Motorola XT1022.

crwdns2934591:035crwdne2934591:0 crwdns2934593:0crwdne2934593:0

crwdns2933897:0crwdne2933897:0

Why can't I turn my phone on?

When I hold the power button to turn on my Moto E it will not turn on. The screen remains black. What do I need to do in order to fix this?

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 5
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934221:0crwdne2934221:0
crwdns2931211:0crwdne2931211:0 crwdns2931215:0crwdne2931215:0 crwdns2934225:0crwdne2934225:0
crwdns2934051:0crwdne2934051:0

crwdns2933897:0crwdne2933897:0

More than one issue can cause your phone to not turn on.

- Bad/damaged screen: Check the screen for any signs of damage i.e. cracks or gouges.

- Bad battery: After checking the screen, try plugging the phone into your supplied charger. (The one that came with the phone.)

- Bad/Damaged Logic Board: If the phone still will not turn on, it is possible the logic board is bad or has been damaged and must be replaced.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 4
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Alex Craig crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 0

crwdns2936753:07crwdne2936753:0 1

crwdns2936753:030crwdne2936753:0 1

crwdns2942667:0crwdne2942667:0 1,686